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cant run the IDE on Debian 10: constant .internal.toplevel.remote_file_open_menu_items errors

asked 2020-01-25 08:21:54 -0500

pymike's avatar

updated 2020-01-25 08:26:34 -0500

I installed Wing Pro - Version 7.2.0 using the .deb file. There was no WIng7 version installed previously.

After starting the IDE via /usr/bin/wing7.2, it shows this message over and over:

Error executing command .internal.toplevel.remote_file_open_menu_items

I cant actually get to the app to check the version number. It did install the update that said something about -2/-3 (and restarted).

I was using Wing6 previously on this laptop, I will revert to that until this gets fixed.

Thanks. Thanks.

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answered 2020-01-25 08:27:11 -0500

This is a bug that can be fixed by Check for Updates in the Help menu. Sorry about that!

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unfortunately I cant get to any of the menus, every time I dismiss the error dialog another appears...

pymike's avatar pymike  ( 2020-01-25 08:47:12 -0500 )edit

I think a way around this is to run Wing from the command line with another project file that isn't a remote project, or a file that doesn't exist like 'wing nonexisting.wpr' and it'll start with an untitled project and thus not keep re-showing this dialog. Please let me know if that doesn't help.

Wingware Support's avatar Wingware Support  ( 2020-01-25 11:43:53 -0500 )edit

thanks for the suggestion. i get two dialogs - one say "could not open project foo.wpr: it may be unreadable or an invalid file format. Try opening it...", the other is the aforementioned error dialog. The aforementioned error dialog has focus, and when I click OK it reappears. I cannot interact with the "could not open project..." dialog and I cannot interact with the IDE. So the problem persists.

pymike's avatar pymike  ( 2020-01-25 13:41:54 -0500 )edit

Oh, then I suspect the issue can be worked around by moving aside ~/.wingpro7/remote-hosts but I'm not sure. Could you please send us the file ~/.wingpro7/ide.log? Sorry about this!

Wingware Support's avatar Wingware Support  ( 2020-01-25 15:34:09 -0500 )edit

there is no remote-hosts file:

mike@t430sDebian:~/Downloads$ ls -lt ~/.wingpro7/remote-hosts ls: cannot access '/home/mike/.wingpro7/remote-hosts': No such file or directory

ide.log does exist, how can I attach it to this thread?


pymike's avatar pymike  ( 2020-01-26 12:17:21 -0500 )edit

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Asked: 2020-01-25 08:21:54 -0500

Seen: 332 times

Last updated: Jan 25 '20