Remote Agent failed to start

Hello, I have set up a new Raspberry Server under BookWorm. As usual I installed the remote agent from Wing IDE (from a MacBook Pro) and I have got following unexpected error:

Remote Agent failed to start

In the log I found following error:

2024/01/01 18:31:46 2104 - ConnectionRefusedError: [Errno 111] Connection refused

Can you please advise what to do? It have installed the remote agent a few time with no issues and this time I have this unexpected issue.

Please help, thanks, Daniele

dcaccount's avatar
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dcaccount
asked 2024-01-01 13:58:13 -0500
Wingware Support's avatar
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Wingware Support
updated 2024-02-15 09:39:39 -0500
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This indicates the Raspberry Pi refused the connection. Are you able to ssh into the Raspberry Pi from the machine where Wing is running? If it's a newly set up Raspberry Pi you may need to turn on SSH in its settings.

Wingware Support's avatar Wingware Support (2024-01-02 05:30:55 -0500) edit

Thanks for your attention. It is a new set up Raspberry Pi but I perfectly ssh into it from the machine where Wing is running using a private key.

The folder .wingpro9 is created in the home folder of the raspberry and it fails when probing the remote agent.

There is something I am missing, please help! Thanks

dcaccount's avatar dcaccount (2024-01-02 05:33:54 -0500) edit

Could you please email the file remote-agent.log from ˜/.wingpro9 on the Raspberry Pi to support@wingware.com, if it is created? Also, please submit a bug report from Wing's Help menu and include the error log where prompted (this is the IDE-side error log). Hopefully between those two we'll be able to see what is going wrong.

Wingware Support's avatar Wingware Support (2024-01-02 14:09:52 -0500) edit
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